Customer Care

Delivery & Shipping Information

Personalized, transparent, and prompt delivery straight to your doorstep across Nigeria.

Confirmed Directly on WhatsApp

Because our customers are located across different regions and require various delivery speeds, delivery arrangements and fees are confirmed directly with Kemi on WhatsApp (+234 813 070 7949) immediately after ordering. No surprise fees at checkout!

1. Lagos Deliveries

For orders within Lagos (Island and Mainland), we utilize trusted on-demand dispatch riders.

  • Timeline: Same-day or next-day dispatch upon order confirmation.
  • Delivery Fee: Based on your exact address and confirmed before dispatch.

2. Interstate Deliveries (Abuja, Port Harcourt, and Nationwide)

We deliver to all 36 states across Nigeria through verified courier partners (such as GIG Logistics, DHL, or designated express interstate transport):

  • Major Cities (Abuja, PH, Ibadan, Benin, Enugu): Typically 1 – 3 business days.
  • Other States & Regions: 2 – 4 business days depending on location.
  • Waybill & Tracking: You receive your waybill number and photo proof of parcel dispatch directly on WhatsApp.

3. Luxury Packaging

All delicate dresses, embellished evening wear, and luxury footwear are carefully packaged in protective dust bags and secure packaging to ensure they reach you in immaculate condition.

Have questions about your delivery address?

Inquire on WhatsApp (+234 813 070 7949)